WalkMe for SAP: Achieving Rapid Digital Adoption and ROI

The Problem: The Adoption Barrier



Companies invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless transformation. However, complication, ongoing changes, and no clear support often result in a "productivity gap":




  • Staff Uncertainty: Staff find it difficult to navigate new SAP interfaces or complete advanced transactions, leading to delays and increased dependence on support teams.

  • Process Deviation: Users bypass standard SAP processes, which results in data inconsistency, regulatory problems, and delays.

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  • Training Attrition: Traditional training is quickly forgotten, leaving staff unsupported when they face real-time tasks.

  • Missed Returns: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.



The Approach: Contextual Support with SAP WalkMe



The WalkMe DAP, fully integrated into the SAP environment, addresses the usage barrier. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.



By deploying WalkMe with SAP, your clients can ensure every employee, regardless of technical skill, can work confidently from the outset.

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